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Care plans

You can relax knowing your website is secure, monitored, and maintained.

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Website Security & Maintenance
Are More Important
Than You Think

Your website is out there representing your business 24/7/365. It is the hub of all your marketing efforts, and you’ve invested in your most significant asset online. But your website is not something you can set and forget. You wouldn’t buy a car without adding insurance or not take it in for maintenance and oil changes, right? Just like a car, your website needs regular care and maintenance.

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WHY YOU NEED A website care plan

Cybercrime is on the rise. A record number of hack attempts happen worldwide every second, and websites have never been at greater risk of being compromised. Software updates and vulnerabilities happen every day. Plugins fail. So many things can go wrong. You need a website care plan if you don’t have a dedicated in-house web team to ensure your website performs safely, securely, and predictably.

website care plan features

Security

Support

Peace of Mind

OUR website care planS

Basic

unlimited technology maintenance.

Essential

unlimited technology maintenance, and 1 hour of website support per month.

premium

unlimited technology maintenance, and 2 hours of website support per month.

elite

unlimited technology maintenance, and 3 hours of website support per month.

basic

essential

premium

elite

We perform regular security scans to identify and block all malicious traffic,
code, content, and login attempts.

Security Audits

We implement various measures to prevent and reduce spam content,
comments, form submissions, and other unwanted or malicious
activities from your website.

Spam Protection

In a traditional single-firewall setup, the site could become vulnerable
to malicious attacks or experience downtime if the firewall fails for
any reason. We use Redundant Firewall Protection to address
this issue by creating a fail-safe system with multiple firewall
devices working in conjunction. If one firewall becomes
unavailable, another one automatically takes over its role,
maintaining the network's security.

Redundant Firewall Protection

We save multiple copies of your site daily on various platforms. In the unlikely event that your website
becomes compromised, we can restore it and get it back up and running with little downtime.

Automated Daily Incremental Backups on multiple platforms

We conduct weekly updates to your website to ensure that your site has no security vulnerabilities
within the website's code due to outdated plugins, themes, software, and PHP. This also improves
any bugs, compatibility, and compliance issues.

WordPress Software, Plugins, Themes, & PHP updates

We configure alerts to promptly notify us if your website experiences downtime,
ensuring swift action to bring it back online. If it's an extended outage, we'll inform
you and keep you updated on any issues affecting your website.

24/7 Website Monitoring (server uptime)

We offer the setup and configuration of snippets of information added
to your website pages to control how the content is displayed when
shared on social media platforms like Facebook, Twitter, LinkedIn,
and others.

Social Media Cards

We conduct routine performance scans to ensure optimal loading speed
for your website. In the event of any slowdowns, we allocate support time
for optimizations, fine-tuning your site's performance to maintain top-notch
speed and efficiency.

Optimization with Advanced Caches

We will thoroughly inspect and analyze your website's
design, content, UI (user experience) and send test
forms while the website is live and accessible to users.

Live Website Auditing and Form Testing

We will review and assess your website privacy policy to ensure it
complies with relevant privacy laws and regulations and provides
accurate and transparent information about data collection,
processing, and protection practices.

Privacy Policy Audit

We will set up a Google Analytics 4 (GA4) tracking code. This involves
creating a new property in your Google Analytics account and adding
the GA4 tracking code to your website or mobile app. GA4 is the latest
version of Google Analytics and provides advanced tracking and
reporting capabilities.

GA4 Tracking Code Set Up

additions

We will perform monthly checks to identify broken links on a website
and provide the necessary fixes to keep the website's links functioning
error-free. Broken links can negatively impact user experience, SEO,
and website credibility, so regular monitoring and maintenance are
crucial for ensuring a seamless browsing experience for visitors.

Monthly link monitoring and fixes

We configure a monitoring service that scans your website for potential
security vulnerabilities, threats, or suspicious activities. The primary goal
of such checks is to detect security issues promptly. It alerts us immediately
so that appropriate action can be taken to mitigate potential risks and
prevent security breaches.

Security checks – immediate notification of any issues

We conduct monthly monitoring to ensure that the website performs optimally,
providing visitors with a smooth and efficient user experience. Our performance
monitoring helps identify and address any issues causing slow loading times,
thus improving overall website performance and user satisfaction.

Monitoring of performance – speed and page loading

Monthly vulnerability checks with plugins, software, themes, and PHP refers
to a regular assessment of a website's components to identify and address
potential security vulnerabilities. These checks are essential to ensure that
the website's core software, themes, plugins, and PHP versions are up-to-date
and free from known security weaknesses that hackers could exploit.

Monthly vulnerability checks with plugins/software/theme/PHP

GTM is a powerful tool offered by Google that allows website owners and
marketers to manage and deploy various tracking codes, analytics tags,
and marketing tags on their websites. Setting up Google Tag Manager
(GTM) tracking code involves creating a Google Tag Manager account,
adding the GTM container code to your website, and configuring tags,
triggers, and variables within GTM to track specific user interactions and
events on your site.

GTM Tracking Code Set Up

We will send you a monthly GA4 report
offering insights into the following areas: 
  • Audience Overview
  • Acquisition Overview
  • Engagement Overview
  • User Demographics and Interests
  • Events Tracking
  • Conversions and Goals
  • E-commerce Tracking
  • User Retention
  • Funnel Analysis
  • User Flow
  • Campaign Performance
  • Real-time Reporting

Monthly google analytics report

We will optimize your images by reducing the file size of images without compromising
their visual quality. Optimized images load faster on websites and apps, improving user
experience, reducing bandwidth consumption, and providing better SEO rankings.
Image optimization is imperative for improving website performance and ensuring
users have a smooth and enjoyable browsing experience.

Image Optimization

We will review your website's pages to identify any pages that need meta descriptions
or have poorly optimized meta descriptions. A meta description is a brief summary or
snippet that appears in search engine results below the page title. It provides a concise
description of the page's content, enticing users to click through to the website.

Missing Meta Description audits

We will review your website's images to identify any images that are missing alt tags
or have poorly optimized alt tags and descriptions. Alt tags (alternative text) and image
descriptions are important for web accessibility and SEO.

Missing Alt Tag and Description audits

These updates can involve adding new content, updating existing content,
redesigning page layouts, or implementing new features.

Additional Page Builds/Page Modifications

We will monitor, review, approve, deny, and reply when necessary to all comments made on your
website every month.Managing comments on WordPress blogs is essential to foster engagement,
maintain a positive user experience, and prevent spam or inappropriate content from appearing
on your website.

Management of comments on WP blogs